Trutravels Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality4.5
- Shipping & Delivery4.3
- Customer Service4.0
- Return Policy4.2
Recent Customer Reviews (8)
Jeanie Grimes
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Bill The
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Mikayla Climpson
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Karin Naumann
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Ross McCarthy
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Millie Noble
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Janina Friedman
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Aaron Lyons
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Trutravels Pricing
many tours
$1,140 - $2,795
Thailand Island Hopper (14 days)
$1,140
Full Moon Island Hopper (16 days)
$1,356
Northern Thailand & Beaches (21 days)
$1,880
Multi-country bundles
$2,470 - $2,600
budget trips in Asia
under $1,400
deposits
around $280
last-minute tours
up to 40% off
Trutravels Pros & Cons
Pros
1
Good overall rating: TruTravels has a solid average rating around 3.8 to 4.9 out of 5 based on hundreds to thousands of reviews, indicating general customer satisfaction.
2
All-inclusive pricing: Their tours typically include accommodation, activities, and transport, offering good value for money and reducing unexpected expenses during the trip.
3
Unique and balanced experiences: Tours combine culture, adventure, relaxation, and social activities, with bucket list activities included.
4
Friendly, knowledgeable guides: Guides, called "Travel Ninjas," are praised for being helpful, entertaining, and going above and beyond to enhance the experience.
5
Social atmosphere: TruTravels emphasizes making friends and group bonding, creating a fun and friendly travel environment.
6
Convenient shorter tours: Their tours are designed to be shorter and manageable, appealing to travelers who want a group experience without long commitments.
7
Good customer support: Pre-departure support and local assistance during tours are responsive and helpful.
8
Discounts and flash sales: Regular promotions and discount codes are available, making trips more affordable.
9
All-inclusive pricing with no hidden costs: Every tour offers a "one price, one experience" model where all activities, transport, and accommodation are included, allowing travelers to focus on enjoying the trip rather than budgeting.
10
Guaranteed departures: Every trip is guaranteed to run, providing travelers with certainty and peace of mind when booking.
11
Unique, exclusive experiences: TruTravels offers special activities and events not available elsewhere, such as prosecco picnics or sunset BBQs at iconic landmarks, enhancing the adventure beyond typical tours.
12
Expert local guides ("Tru Leaders"): Guides are highly skilled, often local to the region, providing authentic insights, unique access, and ensuring a fun, social, and memorable experience.
13
Social and immersive adventures: The tours emphasize connecting travelers through shared experiences, including visits to popular social spots like sunset bars, night markets, live music venues, and restaurants.
14
Safety and small group focus: Post-pandemic, TruTravels prioritizes health and safety with enhanced hygiene protocols and small group sizes, appealing especially to younger travelers and their families seeking secure travel options.
15
VIP Club loyalty program: Frequent travelers gain access to exclusive discounts, upgrades, travel credits, and special events, rewarding repeat customers and enhancing value.
16
Diverse trip options: Suitable for a wide range of travelers, from gap year adventurers to those with limited annual leave, with tours varying in length and activities to fit different preferences.
17
Commitment to excellence and innovation: TruTravels strives to provide life-changing, mind-blowing experiences and continuously improves its offerings to deliver outstanding value and customer satisfaction.
CONS
1
Mid-range performance: Compared to some competitors like Viator or G Adventures, TruTravels is considered mid-range in terms of features and popularity.
2
Price variability: Some tours can be expensive without discounts, and the value depends on the specific trip and inclusions.
3
Group travel limitations: As with any group tour, individual preferences or pace may be constrained by the group dynamic and itinerary.
4
Limited features: TruTravels offers fewer total features compared to some top competitors, which might affect travelers seeking very specialized or extensive options.
Trutravels Features and Benefits
Features
Good overall rating
TruTravels has a solid average rating around 3.8 to 4.9 out of 5 based on hundreds to thousands of reviews, indicating general customer satisfaction.
All-inclusive pricing
Tours typically include accommodation, activities, and transport, offering good value for money and reducing unexpected expenses during the trip. Every tour offers a 'one price, one experience' model where all activities, transport, and accommodation are included, allowing travelers to focus on enjoying the trip rather than budgeting.
Unique and balanced experiences
Tours combine culture, adventure, relaxation, and social activities, with bucket list activities included.
Unique, exclusive experiences
TruTravels offers special activities and events not available elsewhere, such as prosecco picnics or sunset BBQs at iconic landmarks, enhancing the adventure beyond typical tours.
Friendly, knowledgeable guides
Guides, called 'Travel Ninjas,' are praised for being helpful, entertaining, and going above and beyond to enhance the experience.
Expert local guides (Tru Leaders)
Guides are highly skilled, often local to the region, providing authentic insights, unique access, and ensuring a fun, social, and memorable experience.
Social atmosphere
TruTravels emphasizes making friends and group bonding, creating a fun and friendly travel environment.
Social and immersive adventures
The tours emphasize connecting travelers through shared experiences, including visits to popular social spots like sunset bars, night markets, live music venues, and restaurants.
Convenient shorter tours
Their tours are designed to be shorter and manageable, appealing to travelers who want a group experience without long commitments.
Diverse trip options
Suitable for a wide range of travelers, from gap year adventurers to those with limited annual leave, with tours varying in length and activities to fit different preferences.
Good customer support
Pre-departure support and local assistance during tours are responsive and helpful.
Guaranteed departures
Every trip is guaranteed to run, providing travelers with certainty and peace of mind when booking.
Safety and small group focus
Post-pandemic, TruTravels prioritizes health and safety with enhanced hygiene protocols and small group sizes, appealing especially to younger travelers and their families seeking secure travel options.
VIP Club loyalty program
Frequent travelers gain access to exclusive discounts, upgrades, travel credits, and special events, rewarding repeat customers and enhancing value.
Discounts and flash sales
Regular promotions and discount codes are available, making trips more affordable. Last-minute tours can have discounts up to 40% off.
Competitive pricing
Many tours ranging from around $1,140 to $2,795 depending on the destination and duration, with multi-country bundles and budget trips under $1,400 available after discounts, and deposits around $280.
Commitment to excellence and innovation
TruTravels strives to provide life-changing, mind-blowing experiences and continuously improves its offerings to deliver outstanding value and customer satisfaction.