Trutravels Reviews

Good overall rating: TruTravels has a solid average rating around 3.8 to 4.9 out of 5 based on hundreds to thousands of reviews, indicating general customer satisfaction.

All-inclusive pricing: Their tours typically include accommodation, activities, and transport, offering good value for money and reducing unexpected expenses during the trip.

Unique and balanced experiences: Tours combine culture, adventure, relaxation, and social activities, with bucket list activities included.

Friendly, knowledgeable guides: Guides, called "Travel Ninjas," are praised for being helpful, entertaining, and going above and beyond to enhance the experience.

Social atmosphere: TruTravels emphasizes making friends and group bonding, creating a fun and friendly travel environment.

Convenient shorter tours: Their tours are designed to be shorter and manageable, appealing to travelers who want a group experience without long commitments.

Good customer support: Pre-departure support and local assistance during tours are responsive and helpful.

Discounts and flash sales: Regular promotions and discount codes are available, making trips more affordable.

All-inclusive pricing with no hidden costs: Every tour offers a "one price, one experience" model where all activities, transport, and accommodation are included, allowing travelers to focus on enjoying the trip rather than budgeting.

Guaranteed departures: Every trip is guaranteed to run, providing travelers with certainty and peace of mind when booking.

Unique, exclusive experiences: TruTravels offers special activities and events not available elsewhere, such as prosecco picnics or sunset BBQs at iconic landmarks, enhancing the adventure beyond typical tours.

Expert local guides ("Tru Leaders"): Guides are highly skilled, often local to the region, providing authentic insights, unique access, and ensuring a fun, social, and memorable experience.

Social and immersive adventures: The tours emphasize connecting travelers through shared experiences, including visits to popular social spots like sunset bars, night markets, live music venues, and restaurants.

Safety and small group focus: Post-pandemic, TruTravels prioritizes health and safety with enhanced hygiene protocols and small group sizes, appealing especially to younger travelers and their families seeking secure travel options.

VIP Club loyalty program: Frequent travelers gain access to exclusive discounts, upgrades, travel credits, and special events, rewarding repeat customers and enhancing value.

Diverse trip options: Suitable for a wide range of travelers, from gap year adventurers to those with limited annual leave, with tours varying in length and activities to fit different preferences.

Commitment to excellence and innovation: TruTravels strives to provide life-changing, mind-blowing experiences and continuously improves its offerings to deliver outstanding value and customer satisfaction.

Mid-range performance: Compared to some competitors like Viator or G Adventures, TruTravels is considered mid-range in terms of features and popularity.

Price variability: Some tours can be expensive without discounts, and the value depends on the specific trip and inclusions.

Group travel limitations: As with any group tour, individual preferences or pace may be constrained by the group dynamic and itinerary.

Limited features: TruTravels offers fewer total features compared to some top competitors, which might affect travelers seeking very specialized or extensive options.